We are grateful to everyone who took the time to respond to our 2016 survey in the summer. Once again, the results show that overall, our users think we’re doing a great job, which is always lovely to hear.
- 97% of our users were very satisfied with the service they received. The remaining 3% were satisfied.
- 100% of respondents agree that the Resource Centre makes life easier for their group.
- For most of our user groups, we are the only support agency they use.
- The work of our user groups benefits everyone in the city.
For more details see our summary report. We have taken note of all the comments and suggestions and we’ll be producing another report next year on the actions we’ve taken in response.